How do I store NaFrosting®? Does NaFrosting® need to be refrigerated?

NaFrosting® should be stored at room temperature in cool, dry place, such as a pantry or kitchen cabinet. NaFrosting® solidifies under refrigeration. Since NaFrosting® contains organic coconut oil, it has a melting point of 75 degrees. If NaFrosting melts and separates, briefly refrigerate to restore is frosting like texture and remix well to bring back decadent luster.

Should I order the Jar or the Bottle?

It’s a personal preference. If you want to play with the texture, go with the jar for easy spoon access. If you are traveling, the bottle may be more convenient. Another consideration is the temperature of the environment . If your home or office is cold, the Jar may be easier, as it could take longer to squeeze NaFrosting® out of the bottle (anticipation!).

How much NaFrosting should I use in my coffee?

Add NaFrosting® to your coffee, suited to taste. The listed serving size is 1 TBSP. If you like things on the sweeter side (like we do,) you may enjoy a heaping spoonful!

What is a Superfood?

A superfood is typically defined as a food that has a high nutritional density, often rich in antioxidants, minerals and vitamins considered to be beneficial to a person’s overall health.

Where do you source ingredients?

We take great care to source only the best, high-quality ingredients and make all purchases in the USA.

Honey: We use only raw, unaltered honey from American beehives with sustainable production. We also ensure that the honey is uncooked, unfiltered and contains all the natural enzymes, amino acids, pollens, propolis and nutrients, without any antibiotics, chemicals, additives, herbicides, or pesticides. We only want honey from healthy, happy bees!

The other ingredients used in NaFrosting® are plant-based and are grown in other countries and imported.

Coconut Oil: We use only pure, raw, organic extra virgin organic coconut oil. The oil is loaded with MCTs, antioxidants, and carries a rich aroma and taste. The organic extra virgin coconut oil used in NaFrosting® is sourced from India, Philippines, and Sri Lanka.

Organic Cacao Powder: This happy powder comes from cacao beans, the seeds inside the Theobroma cacao tree. Cold-pressing unroasted cacao beans produces raw cacao, which is packed with flavonoids antioxidants, minerals, and vitamins and also promotes endorphins. The raw and unsweetened organic cacao used in NaFrosting is sourced from Peru.

Ceylon Cinnamon: Cinnamon is a spice that is made from the inner bark of Cinnamomum verum tree. It is loaded with polyphenols with antioxidant properties. Ceylon cinnamon is a higher quality with more nutritional value than the mass marketed (casein) version. The organic Ceylon cinnamon used in NaFrosting® is sourced from Sri Lanka and India.

What is your Subscribe and Save Program?

We offer our subscribers a 18% discount on every recurring order. To set up your first order, select the “Subscribe & Save button and enter your desired delivery frequency, add to cart, and checkout!

Shipping:

All our orders are carefully packaged and shipped with care. We know how important your blissful coffee moment is to you, and we strive to get your order out the door as quickly as possible. Most orders are shipped within a day or two, but we ask that you allow up to 5 business days for your order to process and ship.


Standard shipping can typically take 3 to 7 business days.
Free shipping is available on orders over $50 within the United States.

Returns & Exchanges:

Myshelz does not accept product returns. However, we proudly stand behind our products and offer a 100% satisfaction guarantee on products purchased through our website. If you are not satisfied with your product or have any issues with your NaFrosting experience, please give us a chance to make it righ by replacing the product or offering a refund.

Eligibility:

• Notify us via email within 3 days of purchase.
• Return shipping fees will be paid by the purchaser.
• Proof of purchase is required.
• Shipping charges and applied discounts are not refundable.
We reserve the right to refuse any refund/return if abuse is suspected.

Damages and issues

We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Occasionally items may be damaged during transit, which is unfortunately out of our control.

Please contact customer service for assistance within 3 business days of receiving the order to discuss your issue.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at wecare@nafrosting.com or fill out the form below and one of our friendly staff will be in contact ASAP. Look forward to speaking with you soon.

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